Privacy Policy

Contents

At Tilliot, accessible from https://www.tilliot.co.uk, safeguarding the privacy of our visitors is one of our highest priorities. This Privacy Policy document outlines the type of information collected by Tilliot and how we use it.

Information We Collect

We may collect personal information, such as your name, email address, phone number, and postal address, when you voluntarily submit it through forms on our website. Additionally, our website may automatically collect technical data, including IP addresses, browser type, device information, and other standard analytics data.

How We Use Your Information

Your personal data may be used to:
    • Provide, maintain and enhance our website and services.
    • Respond to your enquiries or requests.
    • Communicate with you regarding updates, products, services, or promotional content, if you have agreed to receive these communications.
    • Analyse user behaviour to improve our website experience.

Cookies

We utilise cookies to enhance your browsing experience, gather analytics and deliver relevant advertising. Cookies are small text files stored on your device when you visit our website. They help us understand how users interact with our content and tailor our offerings accordingly.

We use both session and persistent cookies. The types of cookies we use include:
  • Necessary cookies – Essential for the operation of our website. They enable core functionality such as security, network management and accessibility.
  • Preference cookies – Allow our website to remember your choices and provide a more personalised experience.
  • Statistics cookies – Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Marketing cookies – Used to track visitors across websites to display relevant ads and measure their effectiveness.
Google Analytics: We use Google Analytics to analyse the use of our website. Google Analytics gathers information such as how often users visit the site, what pages they visit and what other sites they used prior to coming to ours. Google’s ability to use and share information collected by Google Analytics about your visits to this site is governed by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on. HubSpot: We use HubSpot to manage our customer relationships and marketing automation. HubSpot sets cookies to track your browsing behaviour, record your interaction with our website and collect data on forms you fill out. This helps us deliver content more relevant to your interests and improve communication with you. You can find further details in HubSpot’s own privacy policy. You can choose to disable cookies through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data may only be shared with trusted third parties necessary for operating our website or servicing you, provided they agree to maintain confidentiality.

Security of Your Information

We employ reasonable security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under UK data protection laws, you have the right to access, correct, or delete your personal information we hold. You can request this by contacting us directly using the details below.

Third-Party Links

Our website may contain links to third-party websites. This policy only covers tilliot.co.uk, and we encourage you to read the privacy policies of any external sites you visit through links provided on our website.

Changes to This Policy

This Privacy Policy may be updated periodically. We recommend reviewing this page regularly to stay informed of any changes. Updates will be clearly posted on this page.

Contact Us

For any questions or requests regarding your personal data or this Privacy Policy, please contact us at: Email: privacy@tilliot.co.uk Last updated: April 2, 2025